Buy Tickets Online

Search or choose from a full list of CPS performances along with events ticketed by our box office.

  • Please note: a single flat fee of $6.00 applies to all ticket transactions (in person or online). There are no additional or online only fees.

CPS has a new ticketing platform where you can select your own seats online, generate print-at-home or smartphone tickets. You can also have tickets held at the "Will Call" table at the theatre the night of your event.

To order online, you will need an account within our system.  If you already have an email address on file with our ticket office, please enter your email address when prompted. Your email address will be your default User ID.  All customers will need to create a new password.
The first time you order through our new web store, our system will lead you through the process.

Youth, Student, Military/Faculty & Senior discount prices are found via drop-down menu during the "Confirm" (Step 3) of the ordering process.

Please call us at 315-267-2277 or email [email protected] if you have any trouble with your order.

PAC Box Office Hours

Performing Arts Center Box Office Window - Wednesday to Friday 10:00-3:00

The PAC Box Office window is closed during all SUNY breaks and holidays. We open for ticket sales 2 weeks before the first show.

Alternately, call the Box Office at 315-267-2277 and leave a message. We will respond to your calls in the order they are received. Email:  [email protected]

The box office at the venue of the event you are attending opens one hour before curtain.

All charges will appear on your credit card statement as Potsdam Foundation. We do not hold unpaid tickets/seats.

Fees - a single flat fee of $6.00 applies to all ticket transactions (in person or online). There are no additional or online only fees on ticket transactions.  There are no fees applied to donations or merchandise transactions.


Audience Expectations

No eating in the theaters. Water in a sealable container is allowed.

No recording of any kind. Mute all electronic devices and dim screen brightness.

No alcohol, drugs, or smoking allowed on campus.

We provide ticketing services and front of house management for various departments and organizations on campus. There may be variations in rules and regulations and we ask that you obey any posted restrictions. 

We reserve the right to refuse service to any patron and to ask the patron to leave the grounds.

Refund/Exchange Policy

No refunds for tickets unless the show is cancelled – we will contact you in event of a cancellation.

Exchange into another upcoming show: $3.00 service charge.

Exchange into Gift Certificate for your future use.

Exchange into a tax deductible donation.

Ticket Methods of Delivery

There are 2 delivery methods:

  1. Print at Home/Save to Phone
    Print tickets at home or save the print at home ticket screen to mobile device and present to the usher during seating.
  2. Will Call
    Your tickets will be waiting for you at the Will Call Table the night of the event. All you have to do is give your name to the Will Call Attendant and they will give you your tickets.